Cardinal Health is a leading provider of sustainable medical device reprocessing solutions. The Account Manager for Sustainable Technologies will execute strategies to drive sales and customer satisfaction for the medical device reprocessing portfolio, primarily through customer engagement and education within a multi-state territory.
Evaluate and analyze customer device collection trends to execute strategies to maximize customer engagement and collection compliance
Own customer implementations and ensure seamless rollout through coordination with cross-functional and external teams
Provide in-service training and education to hospital staff across multiple shifts, addressing program performance, opportunities and program benefits
Assist the Business Development Representative by identifying growth opportunities and collaborating to expand account penetration to maximize value for customers
Build consultative, positive working relationships with external business partners
Gather data and participate in developing presentations relative to customer reprocessing program performance
Act as a single point of contact and proactively work to resolve customer or service-related concerns to drive program success
Maintain knowledge of the current industry and competitive landscape including, GPOs, healthcare economics, competitors and competitive products etc.
Qualification
Required
Bachelor's degree or relevant work experience preferred
0-2 years in a consultative environment role such as sales, customer service or marketing preferred
Excellent phone, written, and in-person communication skills
Customer-focused and results-driven
Strong work ethic and eagerness to develop and grow skills
Ability to assess, analyze and utilize good decision-making skills to problem solve
Proficiency with Microsoft Office
A valid driver's license issued in one of the 50 States with a clean driving record
Ability to travel domestically and within region often involving overnight stays and stays up to one week in duration
Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
Preferred
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
