Kyndryl is a company that designs, builds, manages, and modernizes critical technology systems. They are seeking an AI Enablement Specialist to help define AI tool strategies, support community engagement, and facilitate training programs to enhance AI adoption across the organization.
Help define criteria for selecting new tools to onboard into the AI Garage Lab
Help define the right tools for the right personas at Kyndryl
Support Community Managers in building and maintaining networks of AI champions and users
Assist with planning and execution of enablement sessions, hackathons, and showcases
Coordinate communications, logistics, and follow-ups to drive engagement across stakeholder communities
Support rollout of training programs, including scheduling sessions and preparing materials
Contribute to development of enablement content such as guides, demos, and quick reference materials
Facilitate select sessions (e.g., office hours, walkthroughs) under guidance from senior team members
Co-lead weekly AI learning sessions including content preparation, demos, and Q&A
Maintain AI@Work knowledge hub with session replays, guides, and FAQs
Monitor and respond to community questions via channels such as Viva Engage, ensuring timely follow-up
Manage AI tool usage data sets including collection, cleaning, and weekly refresh
Track adoption and engagement metrics and support reporting for leadership
Coordinate with IT, Security, and Admin teams on licensing, access, and issue resolution
Support development of AI enablement playbooks and repeatable learning assets
Guide advanced users to appropriate tools, environments, and governance guardrails under leadership direction
Help scale knowledge and best practices across the organization
Qualification
Required
1–3 years experience in enablement, communications, program coordination, or related roles
Exposure to AI productivity tools such as Microsoft 365 Copilot preferred
Strong organizational, coordination, and communication skills
Ability to work collaboratively with senior stakeholders and across cross-functional teams
Bachelor's degree in Communications, Business, Learning & Development, or related field (or equivalent experience)
Preferred
Familiarity with Microsoft 365, Teams, SharePoint, or Power Platform
Experience supporting internal training sessions, communications, or events
Basic understanding of AI tools, digital adoption, or change enablement concepts
Interest in AI, emerging technologies, and workplace productivity
Benefits
Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
A comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms.
Employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
Kyndryl is an information technology and services company.
