CVS Health is looking for an Analyst, Systems Engineer to join our Enterprise Technology team and support the adoption and day-to-day operations of the Anthropic Claude platform across the enterprise. This role involves working closely with senior engineers to support integrations, troubleshoot issues, and help teams maximize their use of the Claude platform.
Support the deployment and ongoing operations of the Anthropic Claude platform across business units
Assist in building and testing prompts, scripts, and lightweight automations under the guidance of senior engineers
Help onboard end users and teams to Claude, providing hands-on support and answering questions
Log, track, and troubleshoot issues reported by users, escalating to senior team members when needed
Assist with testing and quality assurance of AI workflows and integrations before and after release
Document processes, user guides, and best practices to support enterprise-wide adoption
Collect and organize user feedback to help the team identify improvement opportunities
Stay current on Anthropic product updates and share relevant learnings with the team
Qualification
Required
6 months to 2 years of experience and/or training in a technical role such as software development, IT support, or data analysis
6 months to 2 years of experience (college internships or training are acceptable) with programming concepts, with some exposure to Python or JavaScript
6 months to 2 years of experience navigating APIs and with a curiosity to learn how to build on top of them
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
Preferred
Strong attention to detail and follow-through on tasks
Clear written and verbal communication skills
An interest in AI and a willingness to learn how large language models work in a real enterprise environment
Experience or coursework in Computer Science, Information Systems, or a related field is a plus
Foundational knowledge of cybersecurity principles including data privacy, access controls, threat awareness, and secure data handling practices
Benefits
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources, based on eligibility
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
