Hexaware Technologies is a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. They are seeking a detail-oriented and analytical Business Analyst responsible for understanding business requirements, translating them into user stories, performing data analysis using SQL, and supporting UAT and testing activities.
Collaborate with stakeholders to understand, analyze, and clarify business requirements
Translate business requirements into clear and actionable user stories in JIRA
Write detailed acceptance criteria in Gherkin format based on the understood requirements
Partner with business users, developers, QA teams, and other stakeholders to ensure stories and acceptance criteria are well understood and implemented correctly
Perform data analysis using SQL to validate business rules, investigate issues, and support decision-making
Develop data flow diagrams and process flows to represent system interactions and data movement
Support User Acceptance Testing (UAT) by preparing test scenarios, coordinating with business users, tracking defects, and validating fixes
Participate in testing activities and ensure delivered solutions align with business expectations and defined acceptance criteria
Assist in identifying process improvement opportunities and recommend practical solutions
Maintain clarity, consistency, and traceability across requirements, stories, and testing outcomes
Qualification
Required
Bachelor's degree in Business, Information Systems, Computer Science, or a related field
Proven experience as a Business Analyst or in a similar role
Strong experience in business requirement gathering and analysis
Hands-on experience creating user stories and writing acceptance criteria in Gherkin format in JIRA
Hands-on experience with SQL for data analysis and validation
Experience creating data flow diagrams, process maps, or similar analysis artifacts
Good understanding of UAT, testing processes, defect tracking, and validation
Strong analytical, problem-solving, and communication skills
Ability to work effectively with cross-functional teams and stakeholders
Attention to detail and ability to manage multiple priorities
Preferred
Experience in the Secondary Mortgage domain
Familiarity with Agile, Scrum, or Waterfall delivery environments
Exposure to tools such as JIRA, Confluence, Visio, Excel, or similar tools
Benefits
Excellent Health benefits with low-cost employee premium.
Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Competitive Salary
Company Pension Scheme
Comprehensive Health Insurance
Flexible Work Hours and Hybrid Work Options
XX days paid annual holidays + public holidays.
Professional Development and Training Opportunities
Employee Assistance Program (EAP)
Diversity, Equity, and Inclusion Initiatives
Company Events and Team-Building Activities
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
