First Citizens Bank is a financial institution that is seeking a Business Systems Analyst II to provide advanced technical and operational business system support. The role involves performing needs assessments, implementing functional specifications, and ensuring developed solutions support bank objectives through reporting and analysis activities.
Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
Qualification
Required
Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support
High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred
Current contractor or contingent worker for First Citizens Bank
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
