Humana is a healthcare company serving individuals, families, military personnel, and communities through insurance and healthcare services. The Community Engagement Professional builds community partnerships, represents the organization in outreach settings, supports member engagement initiatives, and uses public health knowledge and data reporting to improve health outcomes and community impact.
Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes
Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies
Serve as liaison between internal teams and external partners to address community needs and improve access to services
Support outreach strategies that increase brand awareness and member retention
Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities
Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
Create and manage a portfolio of partnerships, critical to ensuring a referral pathway for our members
Manage budgeted funds and resources effectively, using independent judgment to maximize impact
Accurately document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems
Maintain accurate data entry to ensure integrity of records and reporting
Regular travel throughout assigned region for events, presentations, coalition meetings, and community outreach activities
Maintain working knowledge of plan benefits and Medicaid landscape
Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
Reside in the same region where they are assigned to work
Qualification
Required
Bachelor's Degree
1+ year experience in corporate social responsibility, community outreach, education, and/or nonprofits
1+ year of experience in supporting Medicaid health plans and/or underserved populations
Familiarity with Florida geography and culture, particularly Northeast Florida
Must reside in Duval, Clay, Nassau, Baker or St. Johns County
Must reside in Duval, Clay, Nassau, Baker or St. Johns County
Preferred
Bachelor's degree in related field and 2+ years of experience working in a community serving organization, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations
Proficient in administration and data management systems
Knowledge of and ability to navigate community resources
Strong knowledge of community-based and faith-based organization operating structures, social determinates of health and health equity
Highly confident in public setting, with strong presentation skills
Understanding of marketing, social media and public relations and its connection to a field-based role
Event, project and/or program management experience
Benefits
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Combination remote work at home and field facing position
Humana is a health insurance provider for individuals, families, and businesses.
