Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. The CRDN Field Inventory Analyst will execute field inventory strategies and initiatives, acting as a liaison between field employees and internal teams to ensure effective inventory management and support for customer needs.
Daily engagement with multiple internal and external business partners to coordinate inventory strategies.
Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.
Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.
Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.
Mobilize inventory for supply constraints within the assigned district.
Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.
Build credibility, trust, and respect from internal and external customers.
Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies.
Review and analyze data and proactively elevates issues; partners with stakeholders to drive action appropriately.
Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives.
Communicate and facilitate the execution of inventory management initiatives with sales teams.
Proactively monitor and maintain inventory levels at customer accounts.
Conduct cycle counts of inventory at customer accounts as needed.
Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.
Assist with resolving discrepant inventory levels at customer accounts.
Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.
Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders.
Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).
Provide regular on-call support for evenings and weekends when critical business needs arise.
Remote position that travels locally regularly including additional overnight or occasional flight travel.
Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality.
Stay current on internal training requirements and product knowledge.
Proactively propose ideas for process improvement and takes action to drive completion.
Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable.
Able to work flexible schedule as business needs dictate.
Qualification
Required
Bachelor’s degree required
Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
Must have valid driver’s license with clean record and subject to regular driver’s license review for compliance purposes.
Preferred
High aptitude for problem solving and troubleshooting.
Excellent communication, interpersonal and customer service skills
Experience with inventory management within supply chain or distribution environment
Self-motivated; can work with minimal supervision remotely traveling to key customers.
Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.
Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar
Ability to travel overnight on short notice as needed.
Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager
Six Sigma Yellow, Green or Black Belt Certification
