Fresenius Medical Care is a healthcare company that provides dialysis treatment for those with chronic kidney diseases. The Employee Relations Manager will provide support and guidance in employee relations, ensuring compliance with company policies and employment regulations while managing various HR issues. This role involves collaboration with management and legal departments, training staff, and addressing employee concerns.
Demonstrates commitment, adherence and alignment to Company’s Mission, Core Values and initiatives
Ensures timely and thorough case management
Develops/facilitates leadership and field staff training, as necessary
Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc.
Effectively administers personnel and employee relations programs in accordance with company policies and procedures. Ensures compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees.
Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers.
Works collaboratively with and provides day-to-day coaching and advice to field managers, Regional leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation.
Diagnoses and identifies pro-active steps to avoid recurring issues.
Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws including federal and state labor laws.
Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues.
Conducts climate assessments at clinical level, communicates findings to Regional and Division level executives and provides appropriate recommendations for improvements and or remedies.
Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws.
Provides investigatory support to the legal department when responding to State or Federal agency employment claims which may be filed against the organization.
Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas.
Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization.
Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.
Assists with the on-boarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division level employee recognition programs where applicable.
If applicable, provides HR support for unionized facilities through guidance and interpretation of the union contract.
May assist in union avoidance activities (including training and union-free communications).
May refer to senior level staff for assistance with higher level problems that may arise.
Escalates issues to supervisor/manager for resolution, as deemed necessary.
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
Assist with various projects as assigned by direct supervisor.
Other duties as assigned.
Qualification
Required
Bachelor’s Degree required
2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience.
Demonstrated knowledge and ability to appropriately advise on employment law including, FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint.
Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization
Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation and influencing skills.
Strong computer application skills in word processing, spreadsheets and data base report writing.
Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion and strict adherence to confidentiality requirements.
Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities.
Must possess excellent organizational, teamwork, process and problem solving skills, as well as the ability to multi-task in a changing, highly matrixed environment.
Strong customer service skills.
Must demonstrate interest in learning and growth.
Preferred
SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
Benefits
Fresenius Medical Care is a healthcare company that provides dialysis treatment for those with chronic kidney diseases.
