Young Innovations is one of the world’s largest manufacturers of disposable prophy angles and preventive dental products. They are seeking an Inside Sales Representative to drive growth for the North American Dealer business by identifying, qualifying, and closing potential customers in the dental market. The role involves generating leads, nurturing prospects, and supporting the Outside Sales team to expand market share and revenue.
Drive revenue growth for the Young product portfolio through dealer and direct channels in the assigned region.
Conduct outbound prospecting activities to generate leads, build a robust sales pipeline resulting in revenue growth.
Qualify and close marketing-generated inbound leads through effective communication, understanding customer needs, and assessing fit for the company’s products and services.
Provide voice of customer and market feedback to sales, product management and marketing.
Maintain accurate records of all interactions with customers and prospects in the CRM system, ensuring up-to-date information for follow-up actions.
Support dealer reps as required to enable revenue growth for private practice accounts.
Partner closely with the Strategic Account Managers and Clinical Implementation Managers to execute account strategies, promotions, and sales campaigns that drive revenue and share growth.
Monitor account activity, track key performance indicators (KPIs), and identify opportunities to expand share of wallet within existing accounts.
Support new product launches, promotions, and marketing initiatives by coordinating communications, materials, and follow-up activities with sales and customers.
Participate in sales training and continuous learning opportunities to stay updated on product knowledge and industry trends.
Other duties as assigned.
Qualification
Required
Bachelor’s degree in business, marketing, or related field preferred.
At least 1-2 years of experience in sales development, lead generation, or similar role with a proven track record of meeting required call volumes and talk time.
Strong understanding of sales processes and methodologies.
Proficiency with Microsoft Office Suite and CRM systems (HubSpot preferred).
Excellent verbal and written communication skills, with the ability to engage and influence potential clients.
Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously.
Team-oriented mindset with a strong focus on collaboration and driving sales growth.
Ability to work independently, be flexible, problem-solve, and maintain a proactive approach to customer engagement.
The ability to use a telephone and computer, while seated for the majority of an 8-hour shift, is required.
Preferred
Understanding of the dental market and Dental Service Organizations (DSOs) preferred.
Benefits
Young Innovations consistently adheres to a three-pronged strategy for growth – acquire, enhance and improve – which provides the
