Stryker is a leading company in innovative medical products and services, impacting millions of patients annually. The Portfolio Administrator is responsible for managing Flex Financial agreements, resolving escalations, and maintaining portfolio health by monitoring performance and addressing issues.
Provide financing options that help customers acquire Stryker products, supporting better access to healthcare solutions.
Collaborate with internal functional groups, Stryker sales teams, external lending partners, and third-party billing agent (Great America).
Maintain and manage a healthy portfolio of agreements by:
Hosting monthly meetings with lenders and Great America.
Managing and resolving escalated portfolio issues.
Handling high email volume efficiently and professionally.
Investigating payment transactions and misapplied payments.
Perform account reconciliations
Audit and book financing agreements for billing and collection by Great America, including review of financing documents, pricing and booking files, Data accuracy, with troubleshooting as needed
Partner with sales teams, lending partners, and customers to resolve delinquencies and past-due agreements.
Resolve conflicts and address escalated customer or partner issues.
Understanding of the full lease lifecycle
Qualification
Required
Bachelor’s degree; preferrably in Accounting, Finance, Business, or related field.
Experience in general accounting, reconciliation, finance, or related roles.
Preferred
Experience with Microsoft Office, Oracle, Salesforce.com, SAP, or Model N.
General accounting knowledge.
Understanding of lease lifecycle management.
Proficiency in Microsoft Excel.
Benefits
Medical and prescription drug insurance
Dental insurance
Vision insurance
Critical illness insurance
Accident insurance
Hospital indemnity insurance
Personalized healthcare support
Wellbeing program
Tobacco cessation program
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
401(k) plan
Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance
Short-term disability insurance
Stryker is a medical technology company that offers products and services in orthopaedics.
