Harmonic provides video delivery solutions for broadcast, cable, satellite, internet, mobile and telco service providers. The company is seeking a Program Manager to ensure successful execution of technical programs across multiple teams and geolocations, overseeing project coordination, tracking, and stakeholder communication.
Oversee the overall coordination of complex integration/deployment projects, define activities and required resources, estimate efforts, and track progress while ensuring adherence to detailed schedules.
Monitor project status, track technical issues, and provide clear and effective reporting on milestones, deliverables, expectations, dependencies, risks, mitigation plans, escalations, and overall progress.
Facilitate communication with internal and external stakeholders, addressing project-related concerns and ensuring alignment on integration and deployment efforts.
Drive program integrity and coherence by maintaining an effective environment within PMO, establishing program-related practices, templates, policies, tools, and partnerships to improve organizational capabilities.
Take full ownership of the project lifecycle, from demo and field trials to integration planning and deployment, ensuring smooth execution across all phases.
Work autonomously to manage daily project activities, maintain collaboration forums, and track overall program success criteria through performance metrics and reports.
Develop and maintain standardized processes for project execution, leveraging best practices from PMO to enhance efficiency and scalability.
Create and maintain project documentation, ensuring adherence to both standard and customer-specific requirements to support seamless execution and compliance.
Qualification
Required
Strong leadership, stakeholder and customer expectation management skills
Experience in project execution, monitoring, and control
Experience with budget tracking and risk management, ability to identify and manage risks and mitigation strategies
Education: Bachelor in Computer Science, Electronic Engineering, Telecommunications or equivalent
Deep knowledge in Project Management and PMI standards
Ability to organize own time, meet deadlines and targets, time management
Strong negotiations skills in both technical and commercial areas
Critical thinking and problem-solving skills
Ability to collaborate with clients and geographically disbursed project teams to deliver solutions that support the business requirements and align with Harmonic objectives and processes
Language – English at advanced level
Preferred
Another European language is a plus
Understanding of networking systems hardware and software design is a plus
Confirmed PM experience in telecom customer’s projects 2-3 years or Service delivery manager experience >3 years
Engineer background in telecom area (DataCom, Core, Radio, Transport network, IT, Quality Assurance and so on), this can be a starting point of candidate career
Very welcome PMP, PMI, ITIL, Agile or other certification as well as professional ones CCNA, CCNP, CCIE or similar from other vendors
Benefits
Harmonic provides video delivery solutions for broadcast, cable, satellite, internet, mobile and telco service providers.
