Research Operations Coordinator

Columbus, OH, USA

Full-time

Remote

$20/hr - $22/hr

Entry, Mid Level

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. The Research Operations Coordinator plays a critical role in supporting the Customer Research team by managing logistics and ensuring the smooth execution of research initiatives.

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Responsibilities

Address member support messages, identifying opportunities for systemic improvements
Create weekly community activities in partnership with Brand Researchers
Create and send weekly communications to members
Implement member recruits and drive member engagement
Leverage AI to create simple research prompts and identify themes to share with researchers
Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives
Manage recruitment for in-person research across cities, including vetting, scheduling and confirming participants
Execute research projects logistics including booking venues, arranging incentives

Qualification

Required

Bachelor's Degree or related experience
Minimum 2 years of experience in research operations, project coordination, or related role
Strong project management capabilities and excellent communication skills
Self-starter with the ability to work independently and drive projects to completion
Creative problem solver with a humble, team-oriented, and optimistic attitude
Ability to thrive in a high-energy, fast-paced environment

Preferred

Benefits

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!

Abercrombie & Fitch Co.

Glassdoor

3.6

Founded in 1892

New Albany, Ohio, USA

10001+ employees

http://abercrombie.com

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