Responsibilities Address member support messages, identifying opportunities for systemic improvements Create weekly community activities in partnership with Brand Researchers Create and send weekly communications to members Implement member recruits and drive member engagement Leverage AI to create simple research prompts and identify themes to share with researchers Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives Manage recruitment for in-person research across cities, including vetting, scheduling and confirming participants Execute research projects logistics including booking venues, arranging incentives
Qualification Required Bachelor's Degree or related experience Minimum 2 years of experience in research operations, project coordination, or related role Strong project management capabilities and excellent communication skills Self-starter with the ability to work independently and drive projects to completion Creative problem solver with a humble, team-oriented, and optimistic attitude Ability to thrive in a high-energy, fast-paced environment Preferred
Benefits Incentive bonus program 401(K) savings plan with company match Annual companywide review process Flexible spending accounts Medical, dental and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid Caregiver Leave Mobile Stipend Paid time off and one paid volunteer day per year, allowing you to give back to your community Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) Seven associate wellness half days per year Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! 
