Sales Development Representative (REMOTE)

Wilmington, MA

Full-time

Remote

$31.25/hr - $36.06/hr

Entry Level

Charles River is an early-stage contract research organization (CRO) dedicated to improving the quality of people's lives through drug development. The Sales Development Representative will identify and qualify prospective clients to support the sales pipeline, collaborating closely with various teams to generate leads and build long-term client relationships.

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Responsibilities

Proactively source and qualify new business opportunities through a combination of outbound prospecting (calls, emails, LinkedIn, other data sources) and inbound lead follow-up.
Conduct discovery conversations with prospective clients to understand their research needs, qualify, and determine solution fit.
Collaborate with marketing to follow up on campaigns, webinars, tradeshows, and digital leads.
Accurately log and maintain all lead and prospect activity in Salesforce CRM.
Book qualified introductory meetings for Client Services, SMEs in appropriate Service Lines.
Maintain a consistent daily cadence of outreach activity, balancing volume and quality.
Research target accounts and industries to develop tailored messaging and outreach strategies.
Meet and exceed assigned KPIs for lead generation, qualification rates, and pipeline contribution.
Stay informed about Charles River services, therapeutic areas, and drug discovery and development trends to engage prospects credibly.
Build internal scientific and commercial relationships including knowledge of service lines and capabilities.
Collaborate and communicate across sites, divisions, and functional teams to deliver on client expectations and ensure comprehensive solutions are proposed when needed.
Required to initiate Confidentiality Disclosure Agreements (CDA) where needed and MSA agreements when required.
Perform all other related duties as assigned.

Qualification

Required

Bachelor’s degree (B.A./B.S.) or equivalent in business, marketing, or science related discipline.
1-3 years sales, sales development representative, inside sales, or related experience.
Capable of working with a minimum of supervision remotely, able to handle multiple tasks, and effectively prioritize based on departmental goals.
Strong communication and interpersonal skills.
Organizational skills and attention to detail required.
Proficient in word processing, spreadsheet, and database software including Salesforce, LinkedIn Navigator, ZoomInfo, Crunchbase.
Ability to work effectively and efficiently to meet deadlines.
Understanding of business/sales process required.
This position may require business travel primarily to meet with sites you are supporting and some tradeshows occasionally.
Due to the global nature of our client base, occasionally working off hours and being flexible to client meetings on other time zones will be necessary.

Preferred

Experience in a contract research and/or pharmaceutical setting with knowledge of drug discovery a plus however not required.

Benefits

Bonus/incentives based on performance
401K
Paid time off
Stock purchase program
Health and wellness coverage
Employee and family wellbeing support programs
Work life balance flexibility

At Charles River, we are guided by our strong purpose—to create healthier lives—which centers around the patients who rely on the therapeutics we help to develop, the animals in our care, to our planet, and to the passionate and skilled people who are at the heart of our organization and make it all possible.

Glassdoor

3.3

Founded in 1947

Wilmington, Massachusetts, USA

10001+ employees

http://www.criver.com

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