ABB is a company that empowers industries to run leaner and cleaner, and they are seeking a Service Sales Specialist to drive revenue growth objectives. This role involves establishing customer relationships, assisting outside sales personnel, and generating sales opportunities while supporting closing orders and achieving sales targets.
Exhibit a positive, friendly, and helpful attitude with customers and partners, being sensitive to their needs. Establish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferences
Assist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teams. Work with Commercial Proposal Managers, Application Engineers, and Customers as required
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Field website-generated service requests. Route qualified opportunities to the appropriate sales managers for further development and closure
Collaborate with Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.). Coordinate with Aftermarket Parts Channel Managers and Sales as required
Support closing orders and achieving quarterly and yearly sales targets
Generate Standard and Configured to Order proposals. Assist the front-end sales team in new customer setup and existing customer account changes
Work with factory teams to secure material pricing as necessary. Process product & service quotations and drive continuous follow-up throughout the customer's purchasing cycle. Process orders once received and ensure proper handoff to operations
Gather and report information regarding the company, competitors, pricing, products, and market trends to management, assisting in planning, tracking, and implementing sales strategies and developing new markets
Maintain attention to detail and quality to meet deadlines consistently
Qualification
Required
Bachelor's Degree from an accredited university or college with 2 years of sales or marketing experience, or a High School Diploma/GED with a minimum of 4 years of sales or marketing experience
Candidates must already have a work authorization that would permit them to work for ABB in the US
Preferred
Experience in proposal or quote development, sales support, or order administration is strongly preferred
General knowledge of power transmission & distribution products/systems is preferred
Previous experience with business-to-business customer support is preferred
A Bachelor's Degree in Engineering or another technical discipline is preferred
Salesforce experience preferred
Experience with Empower and SAP tools are preferred
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
ABB provides electrification and automation solutions for various industries.
