SAIC provides scientific, engineering, and systems integration and technical services and solutions in the United States. They are seeking a ServiceNow Network Engineer Associate to support a dynamic customer environment for the Navy’s Tactical Networks division. The role involves developing a ServiceNow-based operations management platform and requires strong IT project management knowledge and problem-solving skills.
Perform implementation, administration, configuration, and development with ServiceNow ITSM application suite, and in identified specialty(ies) / modules: Field Service Management, Customer Service Management, Project Portfolio Management, Resource Planning, Scenario Planning, Skill Management, Agent Work Scheduling, Reporting, dashboards, service catalogs, Playbook / workflows / flow designs, Service portal.
Participate in any data normalization required prior to being imported / inserted into ServiceNow.
Participate in platform, process, and integration testing.
Design, develop, configure, and customize ServiceNow applications and services.
Deliver new functionality across applications.
Manage and perform SMS development activities, supporting the entire development lifecycle.
Apply Agile principles.
Assist the platform administrator with incident resolution.
Qualification
Required
Bachelors and zero (0) years or more experience; years of experience in lieu of degree will be reviewed.
Must be a U.S. Citizen.
Must have Interim Secret clearance at start.
Must be able to obtain a Secret Clearance after start.
IT experience (preferably ServiceNow)
Preferred
Benefits
SAIC provides scientific, engineering, and systems integration and technical services and solutions in the United States.
