Medtronic is a global healthcare technology company developing medical technologies that improve patient outcomes. The Surgical Onsite Specialist provides procedural and customer support, product training, equipment maintenance, inventory management, and sales implementation assistance across assigned surgical centers in the Sacramento area.
Provide real-time procedural assistance for Surgical COTs within aligned territory
Offer technical expertise and troubleshooting support to ensure successful product usage
Serve as a trusted resource for physicians and surgical teams in the OR
Act as a primary point of contact for customer inquiries during on-site procedures
Ensure clear and effective communication between customers and colleagues
Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM)
Perform equipment and software upgrades as required
Conduct equipment fleet audits to ensure optimal product performance and compliance
Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications
Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs
Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives
Provide on-site support for regional conversions and product adoption strategies
Maintain accurate tracking and availability of surgical products for smooth procedure execution
Ensure inventory levels meet customer and operational needs
Achieve/exceed sales objectives by driving product utilization and customer engagement
Secure base business and expand new accounts through effective procedural support
Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion
Qualification
Required
A valid driver's license is essential for this role
Bachelor's degree
Minimum of 1 year of working experience
Not required but highly recommended to have a strong clinical background, specifically in the Operating Room
Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
Preferred
Excellent communication and interpersonal skills
Relevant clinical or hospital experience
Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations
A valid driver's license issued in one of the 50 States with a clean driving record is required
Benefits
Training, mentorship, and guidance to support your future success
Sales Incentive Plan (SIP), providing the opportunity to earn significant incentive compensation for achieving or exceeding goals
For regular employees who work 20+ hours per week: Health, dental, and vision insurance
For regular employees who work 20+ hours per week: Health Savings Account
For regular employees who work 20+ hours per week: Healthcare Flexible Spending Account
For regular employees who work 20+ hours per week: Life insurance
For regular employees who work 20+ hours per week: Long-term disability leave
For regular employees who work 20+ hours per week: Dependent daycare spending account
For regular employees who work 20+ hours per week: Tuition assistance/reimbursement
For regular employees who work 20+ hours per week: Simple Steps global well-being program
For all regular employees: Incentive plans
For all regular employees: 401(k) plan plus employer contribution and match
For all regular employees: Short-term disability
For all regular employees: Paid time off
For all regular employees: Paid holidays
For all regular employees: Employee Stock Purchase Plan
For all regular employees: Employee Assistance Program
For all regular employees: Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
For all regular employees: Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
Temporary employees are eligible for paid sick time, as required under applicable state law
Temporary employees are eligible for the Employee Stock Purchase Plan
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
