Warner Music Group is a global collective of music makers and tech innovators. As a Technical Program Manager, you will drive complex, cross-functional initiatives from concept to delivery, collaborating with various teams to ensure the successful execution of programs that impact millions of music fans.
End-to-End Ownership: Collaborate with engineering, product, UX design, and cybersecurity to define technical requirements, set aggressive but achievable priorities, and establish project scope
Strategic Communication: Develop and own a comprehensive communication strategy. You will be the "single source of truth," proactively reporting status, identifying risks, and distilling complex technical issues for leadership and stakeholders
Operational Excellence: Lead the annual and quarterly OKR (Objectives and Key Results) planning processes. You will ensure every product team is driving toward measurable goals and relentlessly remove roadblocks
Dependency Management: Masterfully manage cross-functional dependencies and resource allocation by optimizing scope and schedule in a fast-shifting environment
Process Innovation: Actively identify inefficiencies and drive internal process improvements. You will be expected to reduce manual efforts through automation and creative problem-solving
Execution & Rigor: Drive teams to stay on plan and within budget while aggressively tracking and closing technical issues
Qualification
Required
Have a background in computer science, engineering, or a related technical field, or equivalent practice experience
Must be able to 'speak engineer' and understand the software development lifecycle (SDLC) deeply
Experience assisting in the management of operational excellence or incident management programs for heavy-traffic software applications
Highly organized with a 'Type-A' approach to project management
Proven ability to develop efficient organizational mechanisms and implement metrics/KPIs to measure success
A self-starter who can identify technical and non-technical risks before they become problems
Develop strategic roadmaps that align with company-wide objectives
A genuine love for music and a desire to innovate within the industry
Preferred
1–3 years of experience in a technical project/program management role or a highly technical internship at a reputable tech company
Exposure to or experience with infrastructure, platform systems, and the migration or deprecation of distributed systems
Experience shipping consumer-facing software at scale
Benefits
Performance based annual bonus
Warner Music Group is a music company with the interests of recording and publishing music and artist services.
