S&P Global is a leading organization in financial data and technology solutions. The Technical Writer will be responsible for creating high-quality technical documentation that helps clients maximize the value of S&P Global Market Intelligence products, collaborating closely with product management and client service teams.
Develop documentation plans for product and content releases
Produce user guides, technical guides, release notes, database schema diagrams, website content, data glossaries, and related content
Estimate, plan, and prioritize work to meet product delivery schedules and to ensure development of accurate content
Work closely with product managers, product owners, and Agile development teams during the development cycle
Develop effective working relationships and build consensus among multiple stakeholders
Work with sales, support, and product management to continuously improve content based on client and internal feedback
Contribute to monthly client newsletter and other client communications
Qualification
Required
At least 2 years of experience in writing
Bachelor's or Master's degree in technical communications, English, or related field
Clear, concise writing style
Expert-level English grammar and mechanics
Sufficient technical acumen to work with database, Cloud, and API technologies
Ability to explain complex financial data concepts to multiple audiences
Excellent interviewing skills for eliciting information from subject matter experts
Primary tools: Microsoft Word, Excel, Adobe Acrobat Pro, Visio, LucidChart, SnagIt, SQL Server Management Studio, Dreamweaver, Adobe Experience Manager
Preferred
Knowledge of financial industry, accounting principles, and financial concepts
Knowledge of HTML and website content management systems
Knowledge of relational database concepts and SQL query language
Experience with API and/or Cloud technologies
Experience with rapid and iterative software development methodologies (Agile preferred)
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
S&P Global is a market intelligence company that provides financial information and data analytics services.
