Atlas Copco Group is seeking a Virtual Sales Engineer to support Leybold’s customer and service sales operations. The role serves as a primary customer liaison, manages territories and leads, collaborates with sales and technical teams, and promotes service products while maintaining CRM records and customer satisfaction.
Acting as a principal liaison for customers engaged in pre- and post-sale activities
Take owneership of your designated teritorry, including re-engaging lapsed service customers, thereby driving revenue and enhancing customer satisfaction
Serving as the primary contact for customers, guiding them through the sales process and ensuring they receive timely and accurate information on our offerings
Working collaboratively with outside sales personnel to ensure comprehensive support and coverage of customer needs across all service lines
Following up on leads generated through marketing efforts, while also providing requested quotes for the Service Business Line
Delivering a general overview of all Service Products and demonstrating product benefits to potential clients
Proactively managing open territory while also revitalizing relationships with lapsed service customers to boost sales initiative
Collaborating with the applications and tech support teams to propose tailored product alternatives that align with customer needs
Identifying opportunities for cross-selling additional Leybold products, including field services and service contract options
Enhancing the overall satisfaction of our business lines through improved performance, which leads to greater efficiency in operational practices
Actively promoting sustainable practices by reducing the need for commuting, which also reflects our responsibility towards reducing our environmental footprint
Maintaining meticulous customer databases and thoroughly documenting all customer interactions and activities using our Customer Relationship Management (CRM) system
Developing professional networks by actively engaging in lab and factory visits, enabling you to gain a deeper understanding of our operations and products
Upholding the company culture that nurtures early-career professionals, helping them align with the expectations and values of our group
Taking advantage of in-office work to receive immediate support and guidance from colleagues, facilitating faster learning and adaptation to the role
Completing additional duties as directed by management, demonstrating flexibility and a team-oriented attitude
Qualification
Required
A bachelor's degree in Engineering or another technical field, complemented by relevant business or marketing knowledge
Exceptional communication skills, both oral and written, are essential for this role
Proficient in using MS Office suite to execute daily tasks effectively
A strong customer-centric approach, along with the ability to thrive in a collaborative and dynamic team environment, is necessary
Demonstrated critical thinking abilities and attention to detail are crucial for success in this position
Must be adaptable and a great teammate who can adjust to changing situations
A self-starter with a strong work ethic, eager to learn and grow within the organization
Possession of a valid driver's license is required
Preferred
Prior experience of 1-3 years in technical sales, business development, or a related field is advantageous
Experience with vacuum equipment or technical product sales is a plus
Familiarity with CRM applications is preferred
Fluency in Spanish is an asset
Benefits
Hybrid work model after training
Individual learning opportunities
Worldwide job openings
Specialized training from the dedicated academy
Rigorous workplace safety standards
Fully remote work, enabling you to work from anywhere in the world
Tools and support needed to succeed from any location
Atlas Copco Group enables technology that transforms the future.
