10653 - Software Engineer II (Salesforce Marketing Cloud)

Irvine, CA

Full-time

Onsite

$80K/yr - $114K/yr

Entry, Mid Level

Hyundai AutoEver is an automobile sales internet company, and they are seeking a motivated Software Engineer II to join their CRM team. The role focuses on designing, implementing, and maintaining marketing automation solutions in Salesforce Marketing Cloud, along with developing custom email templates and managing customer data segmentation.

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Responsibilities

Support business campaign journey execution via Marketing Cloud (MC)
Support DE (data extension) configuration and utilization of Automation Studio/Email Studio/Content Builder/Journey Builder.
Act as Marketing Cloud system administrator.
Define new development requirements and enhancement via business communication.
Debug system issues for applications in our Salesforce instance and provide the root cause analysis
Build Salesforce reports and dashboards.
Support advanced segmentation for campaign channels Email/SMS/Postal mail.
Support push notification campaigns.
Support transactional messages for various departments.
Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development.
Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
Collaborating with other developers for other systems to integrate across the business.
Collaborating with offshore 3rd level development team.

Qualification

Required

Bachelor’s degree in computer science or equivalent curriculum.
2 years hands-on development exposure on the Salesforce platform
1+ years of experience on Salesforce Marketing Cloud platform, Campaign Plan/Execution/Tracking.
Work experience or sound knowledge about Telematics Proactive Email/Text messaging.
Familiar with source code, version management, and code deployment standards
Frontend development experience by using HTML/JavaScript
SQL competency and understanding of customer data segmentation
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, marketing automation, reporting, etc.)
Proficiency in creating Salesforce profiles, allocating roles, and managing access.
Experience with platform security capabilities (TLS, SSL)
Active Salesforce Certified Marketing Cloud Email Specialist.
Knowledge or work experience on Salesforce CDP module.
Knowledge on system integration and various asynchronous capabilities and its use cases
Understanding of the Salesforce product suite, including Lightning, Service, Marketing, and Community Clouds
Understanding of systems architecture and ability to design scalable solutions.
Understanding of data sharing and visibility considerations and how these play into platform architecture

Preferred

Experience or good understanding of Heroku or Salesforce CRM Analytics (Einstein Analytics), Power BI, etc.
Experience in Automotive Industry and good understanding of Customer/Prospect Campaign Program.