Parker Hannifin is a diversified manufacturer of motion, seeking an Applications Engineering Specialist to provide customer field application support for key customer accounts. The role involves assisting in product design solutions, offering technical assistance, and driving strategic growth through innovative product development.
Develop deep knowledge base for application needs of key customer account.
Provide internal guidance based on market trends for innovative product design and communicate them to Engineering for product development.
Large customer management including communication, quality reports and engineering support.
Support field sales and distributors as required to maintain Division’s premier customer service position.
Assist territory and regional manager in adapting current and new products to customer need and satisfaction.
Provide technical expertise on product to close on final sale – New Business Awards (NBA’s).
Assist design and manufacturing in the development of new and/or revised product according to customer requirements.
Provide technical training of customers and distributors in division products.
Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace.
Support development of customer communication programs and special marketing efforts.
Support strategic sales plans for existing and adjacent markets for existing and new innovative products.
Must maintain high degree of customer service, throughput, and quality and participate in division lean activities.
Participate in and develop training materials for the Division.
Actively work hands-on in the Applications Lab fabricating prototypes and working on Dispensing Equipment.
Become subject matter expert for material selection across different markets, with a focus on thermal interface materials and electromagnetic interference shielding.
Qualification
Required
Bachelor’s degree in an engineering discipline required
2+ years of engineering or technical customer support required
Must be a US Citizen or have US Permanent Resident Status
Ability to read and interpret documents in English, such as safety rules, work instructions, operating and maintenance instructions, procedure manuals, and test specifications
Ability to write routine plans and reports and general correspondences
Ability to communicate in English with other team members and departments
Preferred
Knowledge of Computer Aided Design Systems (CAD) a plus
Benefits
Parker Hannifin is a diversified manufacturer of motion.
