AbbVie is a biopharmaceutical company focused on medicines and solutions for serious health issues. The Associate Cloud Engineer I supports and improves business platforms by troubleshooting issues, delivering enhancements and integrations, supporting project delivery, and helping manage technical risk, cybersecurity, and data protection.
Troubleshoot technical issues and resolve incidents to maintain stable business platforms
Partner with business and IT teams to design and deliver platform enhancements and integrations
Support continuous improvement of platform performance, scalability, reliability, and overall functionality
Track project milestones, coordinate across teams, and support the successful and timely delivery of technical solutions
Maintain required technical documentation and support testing, deployment, and other activities throughout the solution lifecycle
Assess technical and operational risks and partner with business, vendor, and technical teams to support cybersecurity and data protection requirements
Escalate issues to ensure execution success and keep stakeholders informed through effective verbal and written communication
Learn, understand, and master new methods and technologies, and act as a resource or mentor for others
Adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle
Qualification
Required
Bachelor's degree in computer science or relevant field
Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tooling (Docker, Kubernetes, Jenkins, CI/CD)
Working knowledge of architecture and how structure and solutions fit together
Previous internship or related experience in cloud engineering
Technical and business insight, strong analytical skills, and creative problem-solving abilities
Proven track record of teamwork, adaptability, innovation, initiative, and integrity
Excellent communication, leadership, and project management skills
Preferred
Experience with low-code platforms (Pega, OutSystems) and troubleshooting/configuring platforms such as ServiceNow, UKG Pro WFM, or Workday Time Tracking/Absence
Experience with XML, XSLT, WebServices, and Dell Boomi
Demonstrated experience applying AI/ML in clinical or pharmaceutical contexts
Benefits
Paid time off (vacation, holidays, sick)
Medical, dental, and vision insurance
401(k) for eligible employees
Eligible to participate in short-term incentive programs
AbbVie is a biopharmaceutical company focused on immunology, oncology, neuroscience, virology, and aesthetics. It is a sub-organization of AbbVie.
