Associate Package Specialist 2026 Business Application
Buffalo, NY
Full-time
Onsite
New Grad, Entry Level
IBM Consulting is focused on building long-term client relationships and collaboration across industries. The Associate Package Specialist role involves supporting the implementation and ongoing support of Workday and SAP solutions, with responsibilities including requirements gathering, system configuration, and testing while developing foundational business process and consulting skills.
Assist with activities such as requirements gathering, system configuration, testing, and post-implementation support
Support the implementation and maintenance of Workday and SAP SD solutions as part of a delivery team
Document and analyze business processes and requirements
Support configuration of ERP systems based on business needs
Assist with data validation, reporting, and system testing
Help troubleshoot system or process issues in production environments
Support training and onboarding of end users
Qualification
Required
Document and analyze business processes and requirements
Support configuration of ERP systems based on business needs
Strong analytical and problem-solving skills, with the ability to approach complex tasks using structured, logical thinking
Assist with data validation, reporting, and system testing
Help troubleshoot system or process issues in production environments
Support training and onboarding of end users
Bachelor's degree or equivalent practical experience in Business Administration, Finance, Accounting, Supply Chain Management, Management Information Systems (MIS), Economics, or related field. (Candidates with other degrees will be considered if they demonstrate equivalent technical skills.)
Work closely with functional leads and project teams
Comfortable working onsite in a collaborative, team-based environment
Ability to translate business or functional requirements into system configurations and solutions, with guidance from senior team members
Clear written and verbal communication skills to support collaboration with technical and non-technical stakeholders
Strong willingness to learn, accept feedback, and continuously improve
Preferred
Experience working on system implementations or configuration projects
Exposure to packaged applications (e.g., ERP, HCM, CRM, or similar systems)
