Associate Programmer Analyst

Newark, NJ

Full-time

Onsite

New Grad, Entry Level

Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers. The Associate Programmer Analyst role is an exciting opportunity to enhance the Impact Product by providing application support, troubleshooting issues, and assisting with business conversions.

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Responsibilities

Provides Level II support for the application
Supports business conversion projects
Resolves functional issues
Triages application problems to the applications development or system support functions
Reviewing and analyzing technical design documents
Conducting in-depth analysis of service requests
Assisting client services/conversions/help desk
Troubleshooting real-time test/production issues
Documenting operational procedures
Supporting testing of enhancements and fixes
Recommending solutions and program corrections
Ensuring accuracy of static data/configuration/setups
Participating in peer review processes
Diagnosing and remediating production and test service requests
Attending batch issues meetings
Representing impact issues in project status meetings
Contributing to enterprise-wide metrics collection
Developing workarounds for functional issues
Assisting operations support group
Executing critical operational tasks and business conversions from a technical support perspective

Qualification

Required

Bachelor’s/Master’s or equivalent degree
0-3 years of experience as a software developer on Broadridge Impact Product
Experience in iSeries related technologies
Knowledge of IBM iSeries technologies such as RPG/400, DB2/400, CL/400 Programming, ILE Concepts
Analytical skills
Communication skills
Leadership skills