WEX is a company specializing in payment solutions, and they are seeking an Implementation Specialist 2 to configure client sites and ensure successful integration of their systems. The role involves data analysis, client communication, and the production of detailed reports while maintaining a strong customer service orientation.
Ability to understand and follow direction provided in configuration documentation
Configure client sites, including benefit plan rules, details, prices, text, and documents
Data import design and implementation
Data analysis and audit (often from various sources)
Communicate and interface with management and clients, professionally and accurately
Design, implement and produce reports providing summary and audit details
Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
Ability to constantly evolve current integration strategy to ensure efficiency
Ability to successfully meet deadlines
Strong customer service orientation
Qualification
Required
Ability to understand and follow direction provided in configuration documentation
Configure client sites, including benefit plan rules, details, prices, text, and documents
Data import design and implementation
Data analysis and audit (often from various sources)
Communicate and interface with management and clients, professionally and accurately
Design, implement and produce reports providing summary and audit details
Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
Ability to constantly evolve current integration strategy to ensure efficiency
Ability to successfully meet deadlines
Strong customer service orientation
Ability to analyze client requirements and documents as they relate to the position
Ability to speak / listen clearly and effectively to stakeholders at multiple levels both inside and outside of the company
Strong verbal and written communication skills including the ability to provide detailed internal and external communications to successfully document instructions and process
Ability to understand cause and effect, solve practical problems, and apply best practice methods and procedures
Must be capable of critical thinking, ability to think strategically before, during, and after a solution is deployed to production
Ability to translate broad goals into personal action plans and timelines
Application of creative problem-solving skills should be utilized for all tasks
Experience in MS Office Suite software, including advanced Excel skills especially in the use of formulas such as VLOOKUPs
Ability to gather and analyze data requirements
Familiarity with key web technologies as used by WEX
Minimum - Bachelor's Degree, 1-3 years experience in Benefits Administration
Preferred
Benefits
Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
WEX is a financial technology service provider for fleet, travel and healthcare industries.
