The Timken Company is a global leader in motion and control technologies, and they are seeking an IT Enterprise Content Management Analyst. This role will administer and support systems in the enterprise content management space, engage with business and IT requestors to gather requirements, and ensure optimal performance of content management solutions.
Responsible for requirements gathering, solution analysis, designing, developing, testing, implementing, and modifying Electronic Content Management (ECM) solutions
Provide content and data management through the lifecycle including management of metadata, user access and security policies
Design and implement reports, dashboards, unity forms, workflows to improve efficiency and productivity of the business
Provide technical support for integration needs to other systems as well as platform upgrades within the ECM environments
Provide technical support, including troubleshooting issues via debugging, research, and investigation techniques
Create technical documentation leveraging best practices and procedures to enable ongoing sustainability of all solutions
Provide information and training to customers, team members, and other stakeholders to enable end user adoption as well as ongoing operational success
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Business (or Management), or related discipline with 1-3 years of related experience
Strong Project Management skills include experience with organizing, planning, and executing large-scale enterprise projects
Detail oriented, strong listening skills and excellent verbal and written communications skills
Expert teamwork and interpersonal skills, particularly in a global team setting
Strong analytical, problem solving and technical skills
Good working knowledge of Electronic Enterprise Content Management best practices
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
Experience with Management and Configuration of ECM solutions (Hyland OnBase, MS SharePoint), which includes tasks like system administration, workflow development and integration into other applications
In depth knowledge of Hyland OnBase software and its various modules (Workview, Workflow, Unity Client, E-form)
Experience in development with SharePoint, Web parts, master pages, HTML/CSS, integration with other business applications
Experience in workflow and forms creation using SharePoint Designer, Visual Studio, Power Apps and Power Automate, PowerShell scripting
Experience troubleshooting issues and providing customer support for service requests related to the supported ECM environments (OnBase, SharePoint, etc.)
Oversee security access and ensure compliance with security policies and regulatory requirements
Preferred
Familiarity with SAP recommended (Archive Link)
Benefits
The Timken Company provides friction management and power transmission solutions for many major market segments.
