eHealth, Inc. is dedicated to guiding consumers through their health insurance options. They are seeking a detail-oriented Rate/Application Tester to ensure the quality and reliability of data in their content delivery systems, collaborating with developers and stakeholders to resolve issues and enhance user experience.
Conduct thorough testing of carrier online applications, rates and benefits, eHealth systems including functional, regression, and performance testing.
Develop and execute test plans, test cases, and test scripts based on project requirements and specifications.
Identify, document, and track defects and issues using bug tracking tools.
Collaborate with developers and product managers to understand requirements and provide feedback on potential issues and improvements.
Perform root cause analysis of defects and work with the development team to resolve them.
Ensure that all testing activities are completed on time and meet the quality standards set by the team.
Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of the testing efforts.
Utilize the benefit regression automation tools to verify benefit data on QA platforms to ensure it is successfully pushed to production.
Follow the testing flow for online applications, ensure accurate PDF mapping and document control throughout the testing process.
Qualification
Required
Proven experience as an application tester or in a similar testing role.
Strong attention to detail, with the ability to validate data based on specific requirements and understanding of software testing methodologies, tools, and processes.
Experience with testing content on platforms, including use of automated testing tools and frameworks.
Background in Medicare, healthcare and content data management.
Comprehensive understanding of data relationships and dependencies, with the ability to effectively implement and manage system configurations.
Willingness to participate in meetings with carriers, stakeholders and colleagues in offshore time zones.
Ability to handle daily operational testing work while also helping develop, support and implement future automation and data loading strategies.
Innovate with AI & Automation. Explore opportunities to apply AI-driven product development, LLM-based solutions, and agentic automation within shared services to streamline workflows, improve scalability, and enhance operational efficiency.
Bachelor's degree in healthcare, Computer Science, Information Technology, or equivalent practical experience.
2+ years of experience as either a QA engineer or Tester in Test role.
Conduct thorough testing of carrier online applications, rates and benefits, eHealth systems including functional, regression, and performance testing.
Develop and execute test plans, test cases, and test scripts based on project requirements and specifications.
Identify, document, and track defects and issues using bug tracking tools.
Collaborate with developers and product managers to understand requirements and provide feedback on potential issues and improvements.
Perform root cause analysis of defects and work with the development team to resolve them.
Ensure that all testing activities are completed on time and meet the quality standards set by the team.
Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of the testing efforts.
Utilize the benefit regression automation tools to verify benefit data on QA platforms to ensure it is successfully pushed to production.
Follow the testing flow for online applications, ensure accurate PDF mapping and document control throughout the testing process.
Preferred
Experience in the healthcare or insurance industry.
Proven experience as data tester or in a similar testing role.
Experience and willingness to work with offshore teams including time shifting to account for different time zones.
Experience in AI-driven product development, knowledge of LLM (Large Language Models), and building agentic solutions that leverage automation and intelligent workflow.
Experience with technologies like SQL, ORACLE, DataQuery, XML, Web services and API.
Experience with automated testing tools and frameworks.
Strong understanding of software testing methodologies, tools, and processes.
Excellent analytical and problem-solving skills.
Experience with bug tracking tools such as JIRA or similar.
Benefits
Generous benefits include medical, dental and vision beginning on your first day of employment
401K with matching
Tuition reimbursement
Employee stock purchase program
12 company paid holidays and flexible time off (PTO for non-exempt)
We’re Matchmakers. For over 25 years, we’ve helped millions of Americans find the healthcare plan that fits their needs at a price they can afford.