LG Electronics is a global leader in technology, dedicated to creating innovative solutions for a better life. As a Quality Assurance Engineer, you will be responsible for developing and implementing quality standards to ensure that products meet specifications while improving processes and workflows to comply with safety regulations.
Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables
Assist operations team in tracking, documenting, and reporting quality levels for CSR (corporate social responsibility), environmental, and health and safety goals/KPIs
Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes
Interpret, build upon, and comply with the company's quality assurance standards
Maintain the complaint, nonconformity, and corrective action procedure using records and tracking systems, including root-cause analysis
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols
Identify training needs and ensure company-wide participation
Pursue continuing education in new solutions, technologies, and skills
Qualification
Required
Bachelor’s degree (or equivalent) in engineering or related field
Bilingual (English and Korean) – a must
Attention to detail
Great communication skills
Working knowledge of quality assurance terminology, methods, and tools
Excellent analytical, problem-solving, and decision-making skills
Demonstrated knowledge of testing best practices, version-control procedures, and defect management processes
Preferred
Professional certification, such as Six Sigma, CQE (certified quality engineer) preferred, but not required
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
LG Electronics manufactures a wide range of products including televisions, smartphones, and home appliances.
