Qualcomm designs, manufactures, and markets digital wireless telecommunications products and services. The role involves supporting enterprise customers with the commercialization of Windows on Snapdragon products, providing technical guidance, and resolving technical issues. Engineers will engage with customers and collaborate with cross-functional teams to ensure product adoption and troubleshooting.
Support enterprise customers with technical guidance on product features & enable quick adoption.
Support resolving technical issues with Windows on Snapdragon products around Peripheral’s, Stability, Multimedia. May need working with customers on site. Also, work with technology teams to provide a complete solution and/or solutions to the issues in timely manner.
Support debugging enterprise application issues and collaborate with platform and technology teams. This includes reproducing the issues and helping with detailed issue triage/analysis/resolution.
Analyze and root cause the application issue on customer software/hardware systems.
Engage with customers to understand their design requirements, provide training, publish documents.
Interact with Subject Matter Experts to ensure the quality and accuracy of new features.
Working in cross functional teams to support customer design issues.
Supports in test development and execution activities on new hardware.
Implement tools and applications on Qualcomm platform that help debug and trouble shoot issues.
Preform validation to make sure the platform compliance with interoperability with peripherals and applications.
Qualification
Required
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
Application development, debugging, testing with C/C++ & familiarity with embedded system software.
Experience with working and debugging issues in Window11 environment and tools preferred.
Software design/debugging techniques, problem solving, and documentation skills.
Experience with UEFI architecture and development (PEI, DXE, UEFI).
Debugging with tools such as WinDbg, JTAG, Trace32, or GDB.
Familiarity with Windows OS such as Windows drivers development or Windows debugging, or familiarity with Windows command lines tools such as PowerShell.
Strong knowledge of C/C++ programming. Experience on embedded HLOS & networking a plus.
Preferred
1+ years of experience with debugging techniques.
1+ years of familiarity and experience with Programming Language such as C, C++, Python, etc.
Benefits
Competitive annual discretionary bonus program
Opportunity for annual RSU grants
Highly competitive benefits package
Qualcomm designs, manufactures, and markets digital wireless telecommunications products and services.
