Tyler Technologies is a company focused on providing software solutions for the public sector, and they are seeking a Quality Assurance Analyst to ensure the quality and functionality of their software products. The role involves testing client/server and web-based applications, documenting defects, and maintaining test plans to enhance the QA process.
Test and validate program modules of increasing complexity to meet specifications and procedures standards
Conduct thorough and accurate testing of client/server and web-based applications
Document software defects in the issue-tracking system and proactively communicate with software developers
Validate all written documentation for assignments for accuracy and completion
Validate software releases of basic complexity prior to distribution
Execute on automated test scripts and evaluate
Create and maintain test plans and test cases of typically basic complexity for all testing assignments
Adhere to and assist in the development of standards and procedures
Assist with reviewing and editing test case scripts and writing queries
Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage
Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process
Assist in the design and requirements for new products
Provide analysis and consulting support for development and support employees
Perform other duties as assigned
Qualification
Required
Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement
Prior experience in software quality assurance required; Tyler software or related experience helpful
Solid analytical and problem solving skills involving sound decision making and effective resolutions
Familiarity with basic coding and/or scripting is required
Keen attention to detail
Strong planning and organizational skills involving the ability to manage multiple work streams effectively
Strong time management skills with proven track record of delivering successful results
Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information
Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing
Proficient with Microsoft Office
Ability to work independently as well as collaborate in a team
Ability to maintain a test environment effectively with regards to products, tools, data and related aspects
Ability to be effective in a fast paced environment
Must be able to travel occasionally
Preferred
Solid understanding of QA testing methodologies and practices preferred
Full software development lifecycle familiarity is strongly preferred
Benefits
Tyler Technologies is a software company providing integrated software and technology services to the public sector.
