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bet365
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June 2, 2025
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Analyst, User Experience Research

Denver, CO
Full-time
Hybrid
$70K/yr - $90K/yr
New Grad, Entry Level
bet365 is an online gambling company that offers comprehensive in-play services for its clients. They are seeking an Analyst to support their user research team by conducting generative and evaluative research, synthesizing findings, and collaborating with stakeholders to enhance user experience in their digital products.
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Responsibilities

  • Supporting the development and implementation of UXR strategies to enhance processes.
  • Conducting generative and evaluative research using qualitative and quantitative methods to gather actionable insights.
  • Assisting in synthesizing research findings into clear narratives that highlight user needs and potential solutions.
  • Analyzing customer attitudes, motivations, needs, and behaviors through VoC feedback and data analytics.
  • Collaborating with team members to share insights and create scorecards that integrate customer experience data across the company.
  • Presenting research findings and insights to stakeholders, ensuring clarity and relevance for various audiences.
  • Building and maintaining relationships with internal teams and external partners to support research initiatives.
  • Contributing to the continuous improvement of user experience through data-driven recommendations.

Qualification

Required

  • Analytical skills to synthesize findings into clear narratives that demonstrate the value of insights.
  • Ability to uncover actionable insights that enhance the overall user experience in digital products.
  • Focus on customer motivations and behaviors.
  • Ability to leverage Voice of Customer (VoC) feedback and data analytics to inform strategies.
  • Effective communication skills to collaborate with stakeholders at various levels.
  • Strong research skills, with the ability to quickly grasp complex topics and accurately analyze data.
  • Attention to detail and the ability to work with both high-level concepts and specific data points.
  • Ability to work collaboratively within a team environment while also being self-motivated.
  • Excellent organizational and time management skills.

Preferred

  • Familiarity with User Experience Research (UXR) methods and practices, including both qualitative and quantitative approaches.
  • Strong educational background, ideally with a degree in a relevant field such as Business, Psychology, or Data Science.
  • Experience with user research tools, data analysis software, and design collaboration platforms.
  • Experience within the online gambling industry is preferred.

Benefits

bet365 is an online gambling company that offers comprehensive in-play services for its clients.
Glassdoor
3.6
Founded in 2001
Stoke-on-trent, Stoke-on-Trent, GBR
5001-10000 employees
http://www.bet365.com