Assistant Specialist, Personalization

Columbus, OH

Full-time

Onsite

Entry Level

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. The Assistant Specialist, Personalization plays a key role in delivering personalized experiences for customers by collaborating with cross-functional teams to execute personalization strategies across various platforms.

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Responsibilities

Translate customer insights and needs to deliver personalization experiences
Assist with experience strategy of existing experience enhancements & squads projects
Own business strategy and set best practices for personalization algorithms and rules
Build, manage & QA personalization campaigns in the platform across site, app & email
QA experiences based on customer preferences & behaviors
Utilize technical competency to troubleshoot experiences
Project managements of upcoming tests & experiences - tracking requests, updating timelines
Partner & communicate across many functions to deliver customer facing experiences

Qualification

Required

Bachelor’s Degree or related experience
1+ years marketing experience
Strong adaptability to technology

Preferred

Prior experience in personalization preferred but not required

Benefits

Incentive bonus program
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!