CVS Health is a health care company focused on creating a more connected, convenient, and compassionate health experience. The Associate Digital UX Designer supports user research, wireframing, high-fidelity design, prototyping, usability testing, documentation, and accessibility practices while collaborating with cross-functional teams to improve digital products.
Assists in designing intuitive and visually appealing digital user experiences and interfaces by participating in user research, wireframing, high fidelity design and prototyping to ensure products meet user needs
Creates user flows, wireframes, and interactive prototypes using industry-standard design tools (e.g., **Figma**) to effectively visualize the layout, functionality, and user journey of digital products
Supports the planning and execution of usability testing sessions and user evaluations to gather feedback and validate design concepts
Maintains and updates design documentation, including user personas, journey maps, wireframe specifications, and design handovers, to clearly communicate insights to cross-functional teams
Analyzes user feedback, quantitative data, and behavioral insights under guidance to identify opportunities for enhancing digital user experiences
Collaborates with cross-functional teams—including product managers, senior designers, and software engineers—to iterate and improve applications aligned with organizational goals
Refines and troubleshoots interface issues by iterating on designs based on feedback, platform design systems, and alignment with established standards
Contributes to the implementation of usability and accessibility (e.g., WCAG) best practices to ensure digital products and services are user-friendly, inclusive, and compliant
Contribute towards design quality by remaining abreast of emerging UX/UI design trends, methodologies, AI tools (e.g., Claude, Gemini), and new technologies
Qualification
Required
0-2 years
Basic awareness of problem-solving and decision-making skills
A portfolio or collection of coursework/projects demonstrating a basic understanding of user-centered design principles, wireframes, and prototypes
Preferred
Bachelor's degree preferred / relevant professional qualification
Benefits
Hybrid work arrangement
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
