UBS is the world’s largest and the only truly global wealth manager, operating in over 50 countries. They are seeking an Associate Director, Designer to enhance the end user experience by conducting user interviews, analyzing requirements, and collaborating with development teams to ensure quality product delivery.
Identify, document and prioritize business objectives, focusing on designing the end user experience.
Conduct user interviews, across different personas to effectively understand user behavior.
Analyze user requirements to produce solutions providing strong and effective end user experience.
Analyze organizational gaps, risks and opportunities associated with future needs and proposed solutions.
Work closely with the development and testing team to ensure quality product delivery.
Review test plans, test cases and provide feedback.
Follow all standard of SDLC (Software Development lifecycle Processes).
Qualification
Required
This position requires a Master's degree or foreign equivalent in Information Technology, Graphic Design, Design Management, or related field of study plus one (1) year of experience in the job offered or as an Information Technology Project Manager, Assistant Vice President, UX Researcher, or related occupation
Experience with Figma; Miro; Mural; User Interviews - 1:1 & Focus Groups; UX Design & Research
Experience with Financial Services & Large-Scale System Integration; Wireframing & Low/High Fidelity Prototyping
Experience with A/B testing; Strategic Planning Utilizing Design Thinking Frameworks
Experience with UserTesting; Heuristic Evaluation; Ethnographic Research
Experience with User Scenario Planning, Journey Mapping & Service Blueprinting; Keynote
Preferred
Benefits
UBS is a financial services firm engaged in wealth management, investment banking, asset management, and retail banking.