Hakkōda, an IBM Company-logo
Hakkōda, an IBM Company
·
November 7, 2026
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Associate Employee Experience Specialist – 2027

Baton Rouge, LA
Full-time
Hybrid
New Grad
IBM is hiring an Associate to contribute to human-centered design work for client projects. The role supports visual design, user research, prototyping, collaboration with Agile teams, and exploration of AI-enabled design practices.
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Responsibilities

  • Visual Design & Systems Thinking: Create visual assets, UI components, design systems, and brand-aligned experiences for enterprise digital products. Apply typography, color theory, layout, and accessibility best practices to deliver polished, consistent interfaces
  • Human-Centered Research & Synthesis: Support user research activities including interviews, usability testing, journey mapping, and persona development. Translate research findings into actionable design insights that inform product strategy and client recommendations
  • Prototyping & Iteration: Design and iterate on wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools. Present design concepts and rationale to clients and cross-functional teams, incorporating feedback to continuously improve solutions
  • Cross-Functional Collaboration: Work alongside experienced designers, strategists, developers, and client stakeholders within Agile delivery teams. Participate in design reviews, workshops, and co-creation sessions to ensure human-centered design thinking is embedded throughout the project lifecycle
  • AI-Enabled Design Practice: Explore how Artificial Intelligence and automation tools are shaping the future of design — from AI-assisted content generation and personalization to accessible, data-driven experience design at scale

Qualification

Required

  • Currently completing or recently completed a Bachelor's degree in Design, Visual Communication, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Digital Media, or a related field
  • Demonstrated ability to apply design principles including typography, color, layout, and visual hierarchy to create clear, compelling, and user-centered digital experiences through coursework, personal projects, internships, or extracurricular work
  • Experience working with design and prototyping tools such as Figma, Adobe XD, Sketch, Adobe Creative Suite, or similar platforms through academic projects, internships, or self-directed learning
  • Foundational understanding of user experience (UX) design principles, human-centered design methodologies, and how design decisions impact the end-user experience
  • Strong visual communication and storytelling skills — ability to present design concepts clearly and compellingly to both peers and stakeholders
  • Strong analytical thinking, collaborative mindset, and curiosity to solve complex problems at the intersection of human behavior, technology, and business strategy
  • Experience gained through academic projects, internships, design competitions, student organizations, freelance work, or personal creative projects that demonstrate craft and design thinking

Preferred

  • Exposure to enterprise design systems, accessibility standards (WCAG), or inclusive design principles through coursework, personal projects, or internship experience
  • Familiarity with front-end concepts (HTML/CSS basics) and how design decisions translate into technical implementation, supporting stronger collaboration with development teams
  • Interest in Artificial Intelligence, emerging design technologies, and how AI tools can enhance creativity, personalization, and experience design at scale

Benefits

  • Hands-on experience on real client projects
  • Professional and technical mentorship
  • Career coaching
  • Access to certification opportunities
  • Industry-recognized certifications
  • Hybrid work arrangement
Hakkoda, an IBM Company, is a modern data consultancy, helping companies harness cloud platforms and AI capabilities.
Glassdoor
Founded in 2021
New York, New York, USA
201-500 employees
https://hakkoda.io