IBM is a global technology and consulting company that delivers technical and industry expertise to public and private sector clients. The Associate Employee Experience Specialist will contribute to visual design, user research, prototyping, cross-functional collaboration, and AI-enabled design practices to create intuitive, inclusive, and business-aligned digital experiences.
Visual Design & Systems Thinking: Create visual assets, UI components, design systems, and brand-aligned experiences for enterprise digital products. Apply typography, color theory, layout, and accessibility best practices to deliver polished, consistent interfaces
Human-Centered Research & Synthesis: Support user research activities including interviews, usability testing, journey mapping, and persona development. Translate research findings into actionable design insights that inform product strategy and client recommendations
Prototyping & Iteration: Design and iterate on wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools. Present design concepts and rationale to clients and cross-functional teams, incorporating feedback to continuously improve solutions
Cross-Functional Collaboration: Work alongside experienced designers, strategists, developers, and client stakeholders within Agile delivery teams. Participate in design reviews, workshops, and co-creation sessions to ensure human-centered design thinking is embedded throughout the project lifecycle
AI-Enabled Design Practice: Explore how Artificial Intelligence and automation tools are shaping the future of design — from AI-assisted content generation and personalization to accessible, data-driven experience design at scale
Qualification
Required
High School Diploma/GED
Currently completing or recently completed a Bachelor's degree in Design, Visual Communication, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Digital Media, or a related field
Demonstrated ability to apply design principles including typography, color, layout, and visual hierarchy to create clear, compelling, and user-centered digital experiences through coursework, personal projects, internships, or extracurricular work
Experience working with design and prototyping tools such as Figma, Adobe XD, Sketch, Adobe Creative Suite, or similar platforms through academic projects, internships, or self-directed learning
Foundational understanding of user experience (UX) design principles, human-centered design methodologies, and how design decisions impact the end-user experience
Strong visual communication and storytelling skills — ability to present design concepts clearly and compellingly to both peers and stakeholders
Strong analytical thinking, collaborative mindset, and curiosity to solve complex problems at the intersection of human behavior, technology, and business strategy
Experience gained through academic projects, internships, design competitions, student organizations, freelance work, or personal creative projects that demonstrate craft and design thinking
The ability to work without a need for current or future visa sponsorship
Up to 60% or 3 days a week (home on weekends - based on project requirements)
Preferred
Bachelor's Degree
Exposure to enterprise design systems, accessibility standards (WCAG), or inclusive design principles through coursework, personal projects, or internship experience
Familiarity with front-end concepts (HTML/CSS basics) and how design decisions translate into technical implementation, supporting stronger collaboration with development teams
Interest in Artificial Intelligence, emerging design technologies, and how AI tools can enhance creativity, personalization, and experience design at scale
Benefits
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs
Paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
Professional and technical mentorship
Career coaching
Access to certification opportunities
Hybrid work arrangement
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions.
