Associate User Experience Research - Engineering Development

Natick, MA

Full-time

Hybrid

New Grad, Entry Level

MathWorks is a leading company in engineering development that offers a hybrid work model. They are seeking an Associate User Experience Researcher to enhance their leadership and technical skills while working on UX research projects, providing technical support to customers, and contributing to the development of MathWorks products.

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Responsibilities

Contribute to high impact UX Research projects with teams across Development organizations to strengthen your technical and professional skills and help advance your career.
Conduct user research, identify user pains, and study user workflows to impact strategy and product direction.
Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting.
Provide technical support to MathWorks customers for highly complex technical issues in MATLAB, Simulink, and our entire suite of products.
Specialize and develop technical skills in your domain and MathWorks product suite.
Develop and demonstrate leadership skills through opportunities to coach and mentor others, and initiate and lead process improvement projects.

Qualification

Required

A bachelor's degree is required.
Visa sponsorship will not be provided for this position.
Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
Experience with user experience

Preferred

Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)
Experience with a variety of quantitative and qualitative research methodologies
Programming experience in any programming language (MATLAB, R, Python, C++, Java, JS, etc.)