Salesforce is the #1 AI CRM company focused on driving innovation and customer success. The Associate UX Designer will collaborate with researchers and strategists to create impactful digital experiences, engaging in user research, prototyping, and design delivery to tackle key business challenges.
Serve as a champion for design thinking and a human-centered, entrepreneurial approach to strategic enterprise transformation with our internal business partners and customers
Work with cross-functional teams of researchers, designers, strategists and technologists to flex across innovation sprints and build-ready design delivery work
Support stakeholder and secondary research; participate in end-user primary research; recognize economically meaningful end-user pain points and unmet needs
Support collaborative workshops then synthesize insights into defensible visions, frameworks, and concepts
Support concept validation testing and occasional co-design work sessions with end-users
Continually keep abreast of emerging and best-in-class user experiences, and maintain a high-level understanding of the capabilities of the Salesforce platform
Apply documented design systems thoughtfully and rigorously, to deliver consistent and intuitive UI and UX
Actively participate in creating, testing, and sharing new and better tools, methods and processes for conducting innovation engagements, and find ways to multiply the value of the insights gained from every engagement
Qualification
Required
1-3 years of relevant work experience (including internships) as part of an internal or agency team and/or academic studies in design-related field designing engaging and empathetic digital interactions across a variety of digital media
HCI, interaction design, product design, communication design, design thinking or related design degree
Ability to quickly bring ideas to life through a variety of means, from hand-drawn storyboards to functioning digital prototypes
Strong understanding of design thinking and user-centered practices
Experience working alongside software developers and solid understanding of the software development process
Figma, Figjam, Adobe Creative Suite, Canva, LucidChart, and GPT model experience (Cursor and/or vibe-coding experience a plus)
Exemplary verbal, presentation, and written communication skills
Ability to multi-task, prioritize and manage time effectively
Positive attitude, bias toward iteration & action, and ability to work with Product, Engineering, and Architecture colleagues ways that build relationships and uplift UX maturity
An online or digital portfolio is required to apply for this position
Preferred
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
