Material is a global strategy partner to recognizable brands, focusing on creating transformative customer experiences. As an Associate UX Researcher, you will support the UX research process by conducting qualitative research, documenting insights, and collaborating with lead researchers to enhance user experiences through data-driven design solutions.
Attend live remote UX research sessions (interviews) or watch recordings
Use a high level of discretion and maintain privacy for participant and client protection
Work with a lead researcher to identify key moments in the research sessions that will help tell the story of the participant in relation to the research goals
Work with a video cutter/editor to hone in on the best insights for inclusion in research reporting
Create and maintain notetaking documents in collaboration with a lead researcher on the project
Employ excellent listening and coding skills for recording notes that will be used for analysis and inclusion within reports
Able to work on a fast timeline with quick turnarounds and high expectations for content quality and completion
Able to see the big picture and tell that story
Qualification
Required
1-5 years UX Research experience: conducting, analyzing, reporting, coding and notetaking
Prior experience with qualitative research coding and notetaking, with the ability to learn and comprehend a qual research codebook prior to the research starting
Ability to systematically organize and classify qual data to identity themes and patterns
Excellent document/template creation and management skills (slides, docs, Excel/Sheets)