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Material
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June 18, 2025
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Associate UX Researcher

New York, United States
Full-time
Onsite
$21.06/hr - $26.08/hr
Entry Level
Material is a global strategy partner to recognizable brands, focusing on creating transformative customer experiences. As an Associate UX Researcher, you will support the UX research process by conducting qualitative research, documenting insights, and collaborating with lead researchers to enhance user experiences through data-driven design solutions.
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Responsibilities

  • Attend live remote UX research sessions (interviews) or watch recordings
  • Use a high level of discretion and maintain privacy for participant and client protection
  • Work with a lead researcher to identify key moments in the research sessions that will help tell the story of the participant in relation to the research goals
  • Work with a video cutter/editor to hone in on the best insights for inclusion in research reporting
  • Create and maintain notetaking documents in collaboration with a lead researcher on the project
  • Employ excellent listening and coding skills for recording notes that will be used for analysis and inclusion within reports
  • Able to work on a fast timeline with quick turnarounds and high expectations for content quality and completion
  • Able to see the big picture and tell that story

Qualification

Required

  • 1-5 years UX Research experience: conducting, analyzing, reporting, coding and notetaking
  • Prior experience with qualitative research coding and notetaking, with the ability to learn and comprehend a qual research codebook prior to the research starting
  • Ability to systematically organize and classify qual data to identity themes and patterns
  • Excellent document/template creation and management skills (slides, docs, Excel/Sheets)
  • Excellent file management skills (file folder management, drives, cloud storage, etc.)
  • Highly experienced in using notetaking and coding templates
  • Ability to identify key moments within the research sessions for inclusion in the reporting
  • Works closely with researchers to use research notes to tell a compelling and clear story in research reporting
  • Ability timestamp moments or quotes that can be used later in reporting.
  • Attention to detail, with the ability to evaluate every aspect of the notes and coding for quality and clarity
  • Experience with cleaning data (qual notes and/or codes)
  • Excellent communication skills
  • Team player
  • Works autonomously and will little supervision
  • Excellent time and project management skills
  • Excellent organizational and problem solving abilities

Preferred

  • Prior experience as an Associate or Senior level researcher.
  • Bachelor’s in UX Research or related field (psychology, information science, UX design, computer science, etc.)

Benefits

Material is a strategy, insights, design, and technology partner to companies striving for customer centricity in a digital-first world.
Glassdoor
Founded in 1973
Los Angeles, California, USA
1001-5000 employees
https://materialplus.io