Milwaukee Tool is a leading brand in the construction industry, committed to innovation and empowering its employees. The Associate UX Researcher will conduct user research, analyze data, and collaborate with cross-functional teams to inform digital product decisions and enhance user experiences.
Field and Applied Research: Contribute across the DCX Research Phases with a strong emphasis on fieldwork and hands-on engagement from planning and participant coordination to conducting primary and secondary research and translating those interactions into actionable insights.
Qualitative and Quantitative Methods: Apply a mix of methods to uncover user needs, behaviors, motivations, and pain points in support of digital initiatives.
Stakeholder Engagement: Collaborate with initiative owners, stakeholders, and cross-functional partners to align on scope and deliver research that supports project needs.
Participant Sourcing: Recruit, screen, and schedule participants using established recruiting tools and standards, as well as other sourcing activities, to ensure quality representation in studies.
Data Analysis and Synthesis: Organize and analyze research data in tools like Dovetail, identify patterns, and contribute to or create deliverables such as personas, journey maps, and executive summaries, with opportunities to take ownership as experience grows.
Effective Communication and Deliverables: Contribute to the creation and presentation of clear, engaging deliverables that highlight insights and support decision-making, like journey maps, personas, service blueprints or research read outs. Maintain visibility of research projects through tools like Craft.io, Dovetail and research plans.
Knowledge Management: Support knowledge sharing by archiving outputs in accessible systems, tagging research for re-mining, and ensuring insights can be reused across portfolios.
UXR Operations: Support the health and efficiency of the UX Research practice by following established processes and contributing to scalable operations.
Qualification
Required
Bachelor’s degree in Human–Computer Interaction, Cognitive Science, Psychology, Sociology, Anthropology, Human Factors, Information Science, or a related field (or equivalent professional experience).
1–2 years of experience as a UX researcher or in a related research field.
Familiarity with both qualitative and quantitative methods such as interviews, field studies, surveys, and basic data analysis.
Strong organizational skills and attention to detail.
Clear written and verbal communication skills, with the ability to share findings in impactful ways.
Strong presentation skills.
Comfort and experience in communicating insights to wide range of audience.
Collaborative approach, with a focus on building trust across teams.
Must include a link to an up-to-date, online portfolio or shareable work examples to be considered.
Preferred
Ability to manage time effectively and prioritize tasks in a dynamic environment.
Demonstrated accountability for the quality of your work, with the ability to advocate for what you need to succeed.
A self-starter who collaborates with others in a manner that builds trust.
Actively seek and give feedback in the spirit of the 'Radical Candor' model.
A growth mindset and a desire to make things better through iteration.
A healthy balance of humility and confidence with strong self-awareness.
Thrive in the Milwaukee Tool core culture principles: One Team Mentality, Candid, Always Improving, Speed - Agility - Urgency, Empowered Leaders.
Experience working in digital product environments is a plus.
Benefits
Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
On-site wellness, fitness center, food, and coffee service
And many more, check out our benefits site HERE.
Milwaukee Tool manufactures electric power tools and accessories.
