Tesco is a multifaceted company known for its supermarket chain, technology services, and mobile network. As an Associate UX Researcher, you will play a key role in understanding customer behavior and shaping user-centered solutions across digital products, collaborating with various teams to enhance the user experience.
Planning and delivering user-centred research across multiple digital products
Designing and conducting qualitative and quantitative research studies
Analysing research data and translating findings into actionable insights
Producing reports and presenting insights to a range of stakeholders
Collaborating with UX, product, and engineering teams to inform decision-making
Applying a variety of research methods and supporting best practice development
Supporting research operations, including planning, prioritisation, and coordination
Managing logistics such as scheduling sessions, booking labs, and maintaining tools
Promoting the value of UX research across the wider business
Supporting team initiatives such as onboarding, documentation, and knowledge sharing
Building and managing relationships with internal teams and external vendors
Qualification
Required
Understanding of UX research methodologies and principles
Experience with qualitative and quantitative research methods (e.g. usability testing, interviews, surveys)
Knowledge of user-centred design and its application
Awareness of Agile or Lean working environments
Ability to balance user needs with business and technical requirements
Experience planning research activities and managing timelines
Degree in HCI, Design, or a related field (or equivalent experience)
Familiarity with research tools (e.g. UserTesting, Optimal Workshop, Tobii)
Strong communication and stakeholder management skills
Confidence presenting insights and telling compelling stories
Strong analytical thinking and problem-solving skills
Preferred
Benefits
Annual bonus scheme of up to 10% of base salary.
Car Cash Allowance.
Holiday starting at 25 days plus a personal day (plus Bank holidays).
Private medical insurance.
Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount.
26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
Tesco is a retailers of consumer goods from food to fashion.
