Fidelity is a financial services company that helps individuals, businesses, and institutions strengthen their financial well-being. The Digital Solutions Co-op Associate supports the delivery and maintenance of benefits-related websites, including requirements documentation, content management, data preparation, quality assurance, user experience validation, and client testing. The role works across multiple project teams with clients, internal partners, and programmers.
Supporting the creation of test and production data files
Reviewing website functionality (QA)
Validating the user experience
Coordinating internal and client testing
Providing business validation for technology procedures like single sign-on and security scans
You will serve on multiple project teams simultaneously
You will work directly with clients, internal partners, and programmers
Qualification
Required
Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs
Experience with data management tools (e.g., MS Excel)
Majoring in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions
Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project's scope and functionality
Ability to interpret and manipulate data sets, and perform basic calculations
Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution
Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment
Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality
Ability to simplify and present technical, complex concepts to non-technical business partners
Ability to execute on tasks autonomously, while remaining coordinated with a broader team
Preferred
Prior internship (a plus)
Benefits
Flexible benefits that support you through every stage of your career
