Co-op, UX Research and Design - Crew Resources (Summer 2026)

Atlanta, GA

Full-time

Onsite

New Grad

Delta Airlines is a leading airline company based in the United States. They are seeking a Co-op in UX Research and Design to assist with user research activities, support workflow mapping, and contribute to design documentation and prototypes during a three-term rotation in Atlanta, GA.

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Responsibilities

Assist with user research activities, including interviews, contextual observations, heuristic audits, and synthesis of findings
Support workflow mapping, customer journey diagrams, service blueprints, and UI/UX evaluations
Contribute to wireframes, mockups, and interactive prototypes using tools like Figma
Participate in collaborative design critiques, system audits, and cross-functional working sessions
Document emerging design patterns, contribute to the evolving design system, and help define/document standards
Shadow UX teams working on AI/ML integration and explore how predictive technologies can support human decision-making
Communicate design intent through clear visual documentation, written summaries, and occasional presentations

Qualification

Required

Enrolled in a Bachelor's degree program in Human-Computer Interaction, Design, Cognitive Science, Computer Science, Psychology, or a related field
Eligible for a 3-term Co-Op rotation through your academic institution
Foundational understanding of user-centered design and accessibility principles
Familiarity with UX tools such as Figma, FigJam, Miro, or similar
Portfolio or work samples that demonstrate design thinking and problem-solving skills (classwork, passion projects, or personal case studies welcome)
Strong visual and written communication skills
Proactive curiosity—you ask questions, spot gaps, and take initiative
Comfort with ambiguity and interest in working in a complex, fast-moving environment
Collaborative mindset with openness to feedback and a growth orientation
Interest in enterprise UX and the intersection of design, technology, and human performance
Mentorship from senior UX team members
Exposure to product development lifecycles and agile team dynamics
Opportunities to shadow usability tests, stakeholder presentations, and AI/ML collaborations
Access to UX learning resources and team critiques for continuous skill development
On-campus with some work from home days
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States

Preferred

Benefits

Mentorship from senior UX team members
Exposure to product development lifecycles and agile team dynamics
Opportunities to shadow usability tests, stakeholder presentations, and AI/ML collaborations
Access to UX learning resources and team critiques for continuous skill development

Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.

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