Iona University is a diverse community of learners and scholars dedicated to academic excellence. The Coordinator of User Experience will manage the circulation desk and contribute to the operation of Research and Instruction Services, providing research support and developing instructional materials.
Provide research assistance in a variety of formats (i.e., virtual, email, in-person, etc.).
Manage the Circulation Supervisor
Develop and conduct information literacy workshops incorporating new technologies and techniques for instruction and research.
Support the curriculum by acting as liaison to designated academic departments, focusing on outreach and collection development of materials in all formats.
Stay current with academic research trends, technology and resources to effectively support research and instruction.
Participate in creating training programs and for circulation and research desk operations
Create and maintain research guides, videos, tutorials, quizzes, and other instructional materials
Work occasional weekends and evenings as needed
Perform other duties and projects as assigned
Qualification
Required
Master's degree in Library and Information Science (or equivalent) from an ALA-accredited institution
1+ years of experience in an academic library (Public library experience will be considered)
Supervisory experience
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Experience with instruction, both online and in-person.
Experience with library public services
Experience with providing research support services, both in-person and online.
Familiarity or willingness to engage with trends and services in academic libraries
Excellent interpersonal and communication skills, both orally and in writing.
Experience working in a collaborative environment.
Ability to work independently and exercise good judgment.
Preferred
Background or experience health sciences or business research support
Experience with Springshare products
Benefits
Medical, dental, and vision insurance
Flexible spending accounts
Retirement plans
Life insurance
Short and long-term disability
Employee assistance program (EAP)
Tuition remission
Generous time off
Iona University is a diverse community of learners and scholars dedicated to academic excellence.
