Veranex is an end-to-end, global, tech-enabled service provider focusing on medical technology. The Design Researcher 2 will be responsible for conducting qualitative research to understand user needs and workflows, supporting product development, and collaborating with cross-functional teams to enhance healthcare innovation.
Helps to plan, conduct, and synthesize qualitative research under the guidance of a project lead and functional manager.
In this role you will have a strong understanding and experience with exploratory qualitative research and be able to support conducting primary and secondary fieldwork.
Support participant moderation and observations using methodologies including ethnography, contextual inquiry, formative and validation studies.
Ability to draft research protocol materials including recruitment screeners, discussion guide materials, presentations and notetaking/debriefing templates.
Assists with research analysis, synthesis and user need documentation, including personas, customer journey/workflow maps and storytelling methods.
Support research project activities and present research updates/outputs to clients.
Ability to support the project team’s goals.
Ability to develop client presentations, capturing the design research process.
Ability to work through tight deadlines by planning activities, setting expectations and pacing yourself to deliver within timeline and budget on projects.
Supports the adoption, development and implementation of Research and Strategy best practice approaches.
Interest in staying up to date with best practices and emerging trends in human-centered design methodologies.
Apply to follow and implement company and industry policies and procedures to ensure the safe and ethical delivery of design research.
Support the engagement and growth of our clinical observation sites to expand our network globally.
Work with Project Managers to help support clinician site observation recruitment.
Assists managing the relationships with stakeholders across our clinical sites.
Supports the creation and maintenance of clinical site engagement materials.
Qualification
Required
BFA, BS, BA or BSID in Industrial Design, Anthropology, Psychology, Human Factors Engineering, or related field.
2-4 years of experience in exploratory research.
Working knowledge of design research, qualitative research and/or human centered design methodologies.
Working knowledge in Microsoft Office, Adobe Creative Suite, and white boarding apps like Miro
Excellent written and verbal communication skills.
Excellent attention to detail
Multi-tasking and time management skills with the ability to prioritize tasks.
Preferred
Experience working in or with the healthcare industry, preferably medical device markets and/or have a clinical background
Good visual design skills
Good problem solving skills
Experience working as a consultant
Benefits
Veranex is an end-to-end, global, tech-enabled, concept-through-commercialization service provider focuses on medical technology.
