Morgan Properties is a national real estate investment and management company seeking a Digital Experience Specialist to enhance their digital footprint. The role involves managing website content, collaborating with vendors, and supporting marketing initiatives to drive customer engagement and occupancy.
Update and maintain accurate property information on company and third-party websites (e.g., office hours, amenities, photos)
Partner with 3rd party vendors to manage the development and upkeep of property websites, coordinating assets, troubleshooting issues, and ensuring timely resolutions
Regularly audit community websites for accuracy and consistency, recommending improvements as needed
Manage domain ownership and redirects across the portfolio
Assist in researching and presenting innovative marketing, advertising, and communication tools that leverage digital and emerging technologies
Support the creation of new digital content (e.g., photos, videos) from planning and scheduling to production
Participate in brainstorming efforts that align with cost-effective strategies for increasing web traffic and driving leases
Audit lead sources to ensure accuracy of phone numbers, email addresses, pricing, imagery, and brand messaging
Generate and analyze website performance reports, offering data-driven insights and actionable recommendations
Provide internal training support on marketing programs, digital tools, and customer loyalty initiatives as needed
Respond to reported digital marketing issues including system integration concerns or inaccuracies on websites
Qualification
Required
Excellent written and verbal communication skills
Proficient in Microsoft Office; eager to learn new digital platforms and technologies
Demonstrated ability to adapt quickly, troubleshoot issues, and support cross-functional teams
Preferred
Bachelor's degree (B.A.) from a four-year college or university preferred
1–3 years of relevant experience in website management, social media support, or digital marketing preferred
Prior experience in customer service, advertising, or social media is a plus
Experience with Content Management Systems (CMS) is a plus
Benefits
Employee referral payment program
Educational Enhancement Program
Tuition Reimbursement
Medical, Dental, and Vision benefits
Life/ AD&D Insurance
Paid Parental Leave
Long and short term disability
Retirement Plan - 401(k) Plan
Volunteer & Community Service Opportunities
Discount on an apartment at any one of our properties
Brand new amenity space that includes a full gym/fitness center and golf simulator
Morgan Properties is a property management company that offers housing services.
