Entry Level Technical Content Professional 2026

Poughkeepsie, AR

Full-time

Hybrid

New Grad, Entry Level

IBM is a leader in AI-powered, cloud-native software solutions, and they are seeking an Entry Level Technical Content Professional to create and manage technical content for digital self-service products. The role involves collaborating with cross-functional teams to ensure user-friendly documentation and embedding AI into content workflows.

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Responsibilities

Create, develop, curate, and analyze technical content for digital self-service products
Advocate for users during the engineering and design processes
Ensure content is easy to find, useful, and current
Actively embed AI into content workflows and user experiences
Collaborate closely with cross-functional teams, including designers, product managers, and engineers
Drive a cohesive end-to-end content experience that moves clients through their product journey

Qualification

Required

Strong problem solving and communication skills
Able to work independently and take initiative, as well as work collaboratively
Ability to Design, develop, edit, and produce accurate and effective technical documentation

Preferred

Ability to use and contribute to shared source repositories such as GitHub
Experience with XML or DITA tagging languages
Understanding of IBM Design Thinking practices, DevOps and a variety of software engineering concepts
Knowledge of Native AI solutions for creating structured content.