Chase is a leading financial services firm, and they are seeking an Experience Design Associate to enhance employee experiences through innovative UX design. The role involves collaborating with teams to design self-service products that improve productivity and ensure accessibility for a diverse user base.
Contribute to the design and development of user experiences for mid-sized features, ensuring alignment with user needs, business goals, and industry best practices
Apply interaction design principles to create seamless and engaging user flows across self-serve products
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
Collaborate with cross-functional teams to implement inclusive design practices, creating accessible and user-friendly experiences for diverse users
Assist in the analysis of market trends, user research, and behavior data to inform design decisions and support the team’s strategic thinking
Qualification
Required
2+ years of professional experience or equivalent expertise in experience design or a related UX discipline within the digital product space
Portfolio of design work demonstrating your strategic thinking, process, and high craft design deliverables
Experience in visual design (UI) and interaction design (UX), with a focus on creating highly crafted and functional digital experiences
Demonstrates proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine designs
Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience
Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)
Bachelor's degree in HCI, Human Factors, UX Design related field or equivalent professional experience
Preferred
Experience with agentic systems and designing GenAI tools
Conversation design experience
Building design systems
Experience working on early stage or zero-to one projects
Benefits
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
