Full-Time Front-End Coordinator

Southlake, TX

Full-time

Onsite

$13/hr - $13.50/hr

Entry Level

TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer, offering diverse opportunities for growth and development. The Front-End Coordinator is responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt customer service while leading by example.

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Responsibilities

Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned