Sage is a company focused on providing information, insights, and tools to enhance business operations. They are seeking a Graduate UX Researcher to join a collaborative team, where the individual will conduct user research to uncover insights that inform product innovation and improve user experiences.
Planning and executing user research in an agile development process using both qualitative and quantitative methods and analysis.
Collaborating with stakeholders to conduct research studies through understanding the business needs, research goals, and target customers.
Identifying and prioritizing actionable results based on research.
Communicating detailed research findings and ensure the insights are translated into actionable direction through presentations, posters, graphics, displays, workshops, wireframes, etc.
Using a wide range of research methods, including ethnography/field research, participatory design, persona development, journey maps, interviews, concept testing, surveys, diary studies, usability studies, data analytics, etc.
Qualification
Required
Recent graduate, ideally in Human Computer Interaction, Cognitive Psychology, Human Factors, Information Science, or in a related field.
Outstanding interpersonal skills to conduct in-person interviews, as well as remote user studies.
Exceptional observational skills to discover user motivations, obstacles, emotions, and needs beyond what is verbally communicated.
Experience with data analysis and how to meaningfully convey research findings and insights with details, clarity, objectivity, and transparency.
Excellent communication, presentation, and persuasion skills with cross-functional teams and stakeholders; some experience working in a collaborative team.
Innate curiosity and deep empathy for customers.
Strong bias for action; ability to juggle multiple priorities and deliver in a fast-paced, dynamic environment.
Preferred
Benefits
At Sage, we knock down barriers with information, insights, and tools to help your business flow.
